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Global Solutions, Supported Locally

Industrial Business Unit

As a full-service supplier, Perceptron employs a global support infrastructure to better serve our customers and partners.  From complete up-front project management and solution design, to on-site installation and launch support, Perceptron is dedicated to providing customers with efficient service throughout the entire life-cycle of our process improvement solutions.

Following installation, we provide customized, on-site training courses to ensure our customers gain the skills and knowledge necessary to easily derive the full value provided by our solutions.

Other services available:

  • Hands-on Training
  • System Calibration
  • Software Upgrades
  • FITS Tooling Certification
  • Variation Reduction Consulting
  • Process Troubleshooting


North American Customer Support:
Ph: 1 + 734-414-4850
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For technical support requirements outside the U.S., contact the respective regional headquarters listed under Contact Us.


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Commercial Products Business Unit


Snap-on®
If you have questions regarding your Video Scope Products, please write to or call:

U.S Northern Repair Center
3011 East State, Route 176, Dock 8
Crystal Lake, IL, 60014

Customer Service Department Ph: +1 877-762-7664

 

Ridge Tool Company
If you have questions regarding your SeeSnake™ Products, please write to or call:

Ridge Tool Company
Technical Service Department
400 Clark Street
Elyria, Ohio 44036-2023

Ridgid Customer Service Support Line Ph: +1 800-519-3456
Outside the United States, please contact +1 440-323-5581

 

Snap-on is a registered trademark of Snap-on Incorporated.
Ridgid logo and SeeSnake are registered trademarks of the Ridge Tool Co. Elyria, Ohio U.S.A.